Support & FAQ

Get help with Idleen and find answers to common questions about your on-location work system.

Frequently Asked Questions

What is Idleen?

Idleen is a workday system for people who work on-location. It helps you capture tasks, meetings, deliverables, and organizational context in one place so you can prioritize by impact, track commitments, and improve visibility.

How does the AI help?

Idleen can turn notes into structured tasks, summarize meetings into commitments, suggest priorities based on impact and urgency, and surface patterns in decisions or performance. You can always edit or manage everything manually.

Do I need to create an account?

Yes, creating an account is required to access Idleen's features. Your account allows us to save tasks, meetings, deliverables, and your organizational map securely across devices.

Is my data private and secure?

Absolutely. We take data privacy seriously and do not sell your personal data. Your work logs, meeting notes, and organizational context are stored securely and used only to provide the Idleen experience. For more details, please refer to ourPrivacy Policy.

Can I use Idleen on mobile devices?

Yes! Idleen is available on iOS and Android, with a web experience for quick access. Your data syncs across devices so your workday context stays consistent.

Can I map my org and track stakeholders?

Yes. Idleen lets you create a private map of roles, relationships, and key stakeholders to keep your organizational context clear and actionable.

Is Idleen free to use?

Idleen offers free core features with optional premium upgrades for advanced insights, expanded AI workflows, and enhanced reporting.

Is Idleen a substitute for professional advice?

No. Idleen is a productivity and work-organization tool. It does not provide legal, HR, financial, or professional career advice. Always consult qualified professionals for formal guidance.

Contact Support

Can't find what you're looking for? Our support team is ready to help. Fill out the form below and we'll get back to you as soon as possible, usually within 24-48 hours.

Quick Help Options

Email Support

For non-urgent issues and general inquiries, email our support team directly.

support@Idleen.com

User Guide

Learn how to capture tasks, log meetings, and keep organizational context organized.

View User Guide

Troubleshooting

Find solutions to common technical issues and syncing problems.

View Troubleshooting

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